Short Breaks Ltd is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
Short Breaks Ltd is the (data controller) of all personal information that is collected and used about customers for the purposes of the Data Protection Act 1998. Short Breaks Ltd is registered in England with registration No. 03658954 and registered office at 3 High Street, Beckenham, Kent BR3 1AZ
What personal data we collect:
Personal data means any information relating to you which allows us to identify you, such as your name, contact details, booking reference number, payment details and information about your access to our website.
We may collect personal data from you when you book your Eurostar Break with us (either directly or indirectly through our trusted third party partners), when you use our website or when you contact us.
Specifically, we may collect the following categories of information:
What do we use your personal data for, why and for how long:
Your data may be used for the following purposes:
Security of your personal data:
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
All payment details are transmitted over SSL across dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).
Sharing your personal data:
Cookies and site tracking:
Cookies are small text files that are transferred to your computer's hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your reservation. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers. Users who have chosen to block cookies are not prevented from accessing the site. For more information please click here.
Our mailing list operates strictly on an opt-in basis. We do not send unsolicited e-mails. Subscriber addresses are entered through the web site. The mailing list is used exclusively by Shortbreaks companies and is not made available to any other organisations. All email mail shots contain a link to allow subscribers to remove themselves from our mailing list.
Data Protection Officer:
We have appointed a Data Protection Officer to oversee compliance with this policy. If you have any questions about this policy or how we handle your personal information, please contact the DPO at firstname.lastname@example.org or send us a letter to: The Group Secretary, Short Breaks Ltd, 3 High Street, Beckenham, Kent BR3 1AZ.
Shortbreaks Ltd, 3 High Street, Beckenham, Kent BR3 1AZ.
Tel: 00 44 (0) 844 482 2940
Company registration no. 03658954
VAT no. 726 029 445